Trade Desk
Orders, cancellations and modification
  Kurt Kinker
  312-423-2234
  kurt@novusfutures.com
  orderdesk (SKYPE)
   
Risk Management
Manual user and account additions, allocations, risk limit adjustments
  Sam Hart
  312-423-2242
  sam@novusfutures.com
  orderdesk2 (SKYPE)
   
Technical Support
Advanced platform support, training and installation, general support issues
  Pat Shaughnessy
  312-423-2231
  pjs@novusfutures.com
  chicagopat (SKYPE)
   
Treasury
Wire transfers, adjustments, rebates
  312-341-7627
  treasury@dormantrading.com
   
IB Services
General inquiries and support
  Bob Cihlar
  312-341-7897
  bcihlar@dormantrading.com
   
New Accounts
Account forms, account status
  312-341-7017
  althea@dormantrading.com